Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of Shadow wave flux's online gaming platform operated by LIGTIP LIMITED. By creating an account or using our services, you agree to be bound by these Terms and all applicable laws and regulations.

2. Eligibility Requirements

To use Shadow wave flux services, you must meet the following requirements:

• Be at least 19 years of age
• Be physically located in Ontario, Canada when playing
• Provide accurate and complete registration information
• Not be self-excluded from gaming activities
• Not be on any exclusion lists maintained by regulatory authorities
• Have legal capacity to enter into binding agreements

3. Account Registration

When registering for an account, you agree to:

• Provide truthful, accurate, and complete information
• Maintain only one account per person
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized account access
• Complete identity verification when requested

4. Responsible Gaming

We are committed to promoting responsible gaming and provide tools to help you maintain control:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Time Limits: Control how long you spend on our platform
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming
• Reality Checks: Receive reminders about time spent gaming

5. Deposits and Withdrawals

Financial transactions are subject to the following terms:

• Minimum deposit amounts apply as specified during registration
• All deposits must be from payment methods in your name
• Withdrawals require identity verification
• Processing times vary by payment method (instant to 5 business days)
• Anti-money laundering checks may delay transactions
• We reserve the right to request additional documentation

6. Game Rules and Fairness

Our games operate under the following principles:

• All games use certified Random Number Generators (RNG)
• Game rules are available within each game
• Return-to-Player (RTP) percentages are displayed
• We reserve the right to void bets placed in error
• Technical malfunctions void all affected bets and wins

7. Bonuses and Promotions

Bonus offers are subject to specific terms and conditions:

• Wagering requirements must be met before withdrawal
• Bonuses may have time limits and game restrictions
• We reserve the right to modify or cancel promotions
• Bonus abuse may result in account closure
• Terms specific to each promotion apply

8. Prohibited Activities

The following activities are strictly prohibited:

• Creating multiple accounts
• Using automated betting software or bots
• Colluding with other players
• Money laundering or suspicious transactions
• Sharing account credentials
• Attempting to manipulate games or software
• Providing false information during registration

9. Account Suspension and Closure

We may suspend or close accounts for:

• Violation of these Terms & Conditions
• Suspicious or fraudulent activity
• Failure to complete identity verification
• Request for self-exclusion
• Regulatory requirements

Upon account closure, any remaining balance will be returned after deducting applicable fees and pending obligations.

10. Limitation of Liability

Shadow wave flux's liability is limited to the greatest extent permitted by law. We are not liable for:

• Technical failures beyond our control
• Internet connectivity issues
• Third-party payment processor delays
• Loss of profits or indirect damages
• Acts of God or force majeure events

11. Regulatory Information

Shadow wave flux operates under license from the Alcohol and Gaming Commission of Ontario (AGCO):

• License Number: OP1C129101
• License Holder: LIGTIP LIMITED
• Issued: January 5, 2025
• Regulator: Alcohol and Gaming Commission of Ontario

12. Dispute Resolution

If you have a complaint or dispute:

• Contact our customer support team first
• If unresolved, escalate to our management team
• You may contact the AGCO for regulatory matters
• Disputes are subject to Ontario law and jurisdiction

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notification. Continued use of our services constitutes acceptance of updated Terms.

14. Contact Information

For questions about these Terms & Conditions:

• Customer Support: Available 24/7 via live chat
• Email: support@shadowwaveflux.com